Nord VPN has NordVPN has 5,460+ servers in 60 countries and is one of the most secure VPNs on the market to keep your data private.
However, the VPN may not suit everyone, or you have taken it for a spin using the 30-day money-back guarantee and no longer wish to carry on with the VPN provider.
Canceling your NordVPN subscription is the solution, and you can do this quickly by heading to NordVPN.com then selecting the live chat link sitting in the bottom right corner. (Read our NordVPN Review)
Once you are in, enter your name email address for the customer service representative. You can then request to have your NordVPN account be canceled.
Should you be suited for a refund, a NordVPN customer support agent will check your email and details, and then cancel your account and begin the steps to process.
NordVPN might not have met your expectations, yet they do deliver, and in our guide, you can find out a bit more in-depth about how you cancel your NordVPN account. By the end of this article, you’ll see it is easy how to cancel NordVPN subscription.
Can I Cancel NordVPN Anytime?
You can see here how to cancel your NordVPN anytime. Yet to be certain of getting a refund, you need to do so within the first 30-days of your subscription payment.
The quicker you act, then the higher your chances of getting a refund. Many users actually cancel their subscription, particularly if they have selected one of the long-term plans.
This is far in the future, and by then, you may not need NordVPN; there is an alternative, or you want to stop the automatic payments being enabled.
Besides this, if you took advantage of the NordVPN free trial and subscribed via Google Play or Apple App Store, you’ll need to provide credit card details.
For more details, you can check what the company says in their Terms of Service, under the Refund and cancellation policy:
“We offer a 30-day money-back guarantee policy on the initial payment. Each refund is liable only when payments were made no longer than 30 days before the claim. We don’t offer refunds on recurring subscription payments.”
You should also note that any payments made through Apple’s App Store won’t be granted a refund from NordVPN, and you will need to contact the App Store support for your refund. To receive your refund, then you need to contact the customer support team.
Is It Easy to Cancel NordVPN?
Here’s the quick guide on how to cancel your NordVPN subscription and get a refund.
Navigate to NordVPN.com and sign in to your VPN account
- Locate the Dashboard tab.
- Click the “⋮” button alongside the “Change Plan” option and select Cancel automatic payments.
- Once you do this, Contact customer support using live chat or email. Here you cancel your account and request a refund.
- When the refund has been granted and confirmed, you’ll see funds in your account within a few working days.
- Once you reach this stage, check out an alternative VPN using their 30-day money-back offer and cancellation features.
Full Guide to Use the NordVPN Money-Back Guarantee
NordVPN doesn’t have a quick Cancel button; however, you can still easily cancel your subscription. You can make full use of the 30-day money-back guarantee using the straightforward, two-part cancellation procedure.
Log In to Your NordVPN Account
Head to NordVPN.com, then sign in to your account. Use the log-in details you used to sign up for the service.
Cancel Automatic Payments
Head to the Dashboard tab beneath “My Services” and click the “⋮” button, which sits at the side of “Change Plan.”
Click on Cancel automatic payments.
Once you click, you’ll be presented with a pop-up window to click on where it says “Confirm Cancellation”
The pop-up window confirms the cancellation of your automatic payments.
Click Close to save and continue.
Beneath “My Services,” it will now say Extend Plan. Once you see this, it means you have successfully canceled any automatic payment.
Select a Customer Service Option
Once your automatic payments are canceled, contact customer service using email or live chat; you do this to cancel your subscription and request your refund.
Head to the “Contact Us” page and select Live Chat or Email Us.
Both options are quick, yet the live chat option means you’ll know what is happening.
Request Your Refund
Once you’ve connected to customer service, explain you’d like to cancel your subscription and request your refund. They will probably ask why you want to cancel.
Once processed, receive your refund within a few business days.
How Do I Cancel My VPN Subscription?
If You purchased a VPN in Apple or Google Play Store, you need to cancel it in your device’s settings.
- In the Google Play store, sign in to your account
- Click on the Menu and Subscriptions option.
- Select your VPN subscription.
- Click Cancel.
- Under Services & Subscriptions, sign in to your account.
- Find your VPN subscription.
- Click Manage.
- Click Cancel.
- Head to “Settings”
- Click “Your Name”
- Click “Subscriptions”
- Tap on your VPN subscription.
- Hit Cancel.
- Inside the app store, sign in to your account.
- Click on the Person icon at the top of the window.
- Click on Subscriptions.
- Click on Manage.
- Select VPN Subscription.
- Click Edit.
- Cancel Subscription
How Do I Turn Off Auto-Renewal on NordVPN?
Here you can see the quick way of cancelling your NordVPN subscription for auto-renewal so that you won’t be charged automatically.
To cancel the automatic renewal for your subscription, all you have to do is head to Nord Account and then open the ‘Billing’ section.
In here, you’ll find information about your subscription, including an option where you can turn off your automatic renewal. (Find the Best VPN for NZ)
If you have signed up in the Play Store and want to cancel Nord VPN, check the following Google Play support article regarding NordVPN’s subscription cancellation: https://support.google.com/googleplay/answer/7018481
For subscriptions bought via the App Store, check the NordVPN cancel support article for NordVPN’s subscription cancellation: https://support.apple.com/en-lamr/HT202039