Sometimes, Amazon Firestick loses internet connection for no reason, which is frustrating while watching your favorite movies and TV Shows.
These connection issues happen for many reasons, including the network settings, WiFi router-related issues, HDMI extender or HDMI cable issues, Ethernet adapter or power adapter issues, and many more.
Above listed issues are real and can occur in your Amazon Fire stick; luckily, in our guide, all the solutions listed are genuine and can be used on your Firestick that keeps losing internet connection.
By the end, you’ll see that there isn’t one method to stop this issue; it can take a few of them to regain connection if your device keeps losing internet connection. (Learn How To Install Acestream Kodi)
Why Amazon FireStick Keeps Losing Connection
If your Amazon Fire TV keeps losing connection, this first batch of fixes may solve the issue.
Here are the connection methods often used, be it a wired connection or the Firestick won t stay connected to WiFi reliably.
Change The Router Default Settings
You may use the Wi-Fi network or a WiFi connection in your home.
You can connect multiple devices using a Wi-Fi signal, including mobile phones, computers, smart TVs, and more.
Here are the basic steps to follow if your Amazon Firestick keeps losing internet connection. You may find it is the router’s default settings causing the problem.
- Look on the back of the router for the factory settings for the Default Gateway Address.
- To access the router’s online interface, type the Default Gateway address into a web browser.
- If the Username and Password have been changed, enter them to log in; otherwise, check the rear of the device for detail or try Admin and Admin for the username and password.
- After entering the router’s interface, choose Wireless Settings from the panel of router preferences.
- All the network settings related to the Wi-Fi device are visible. Most routers these days are dual-band, so if you have a dual-band router, enable dual band and select the 5GHz WiFi band.
- After choosing, click Save and Apply.
- You will then see the notification Settings Saved on the browser. Restart your WiFi router.
When the reboot is finished, connect your Fire TV Stick to the WiFi network and try using it to see if the FireStick loses connection while you use it or not.
Keeping the Amazon Firestick and WiFi router 20 to 25 feet apart is best.
You can move the modem or put it in a higher position if the router is within the range.
Keep other electronic devices far from the router since they could obstruct the wireless signal, which is why your Firestick keeps losing its connection. (Learn How To Block Youtube On Firestick)
Using Ethernet Adaptor
This is the second approach to the problem of FireStick keeps losing its internet connection.
And we know that weak WiFi signals or lengthy internet connections can be the root cause when you lose connection.
You can use an Ethernet adapter and ethernet cable instead of a Wi-fi connection, as a wired connection is faster and more reliable than a wireless one.
In contrast to a wireless network or connection, the ethernet adaptor is a wired connection that will undoubtedly be far faster for your Fire TV stick device.
However, the Amazon Fire TV stick does not have a dedicated ethernet port.
Amazon offers an Ethernet adaptor, but you must purchase it separately, or you can buy a third-party ethernet adaptor.
Once you use an ethernet connection, you’ll want to ditch Wi-Fi as it can resolve many connection of intermittent internet connection and offers outstanding high-speed internet.
Amazon Fire Stick Connection Issue Fixes
Here are other areas that can cause you to lose your internet connection on your Amazon firestick.
An HDMI cable is included with the Amazon Firestick purchase along with the device.
Some people use it, while others connect their Firestick to the TV’s HDMI port. Therefore, we shall discuss the HDMI extender here.
The primary cause can be by placing the stick into the port. Therefore, the included HDMI extender is recommended to solve the connection problem so your device can see your router.
If you still have issues, you could have a faulty cable. If you need a new one, ensure it can support 4K resolution.
Amazon often updates software and systems, and as a user, you must keep up with updates to avoid losing internet connection problems.
If there are any bugs causing connection issues, updating the system could fix them.
Check these steps to upgrade your system.
- Launch your FireTV Home Screen
- Select Settings from the menu.
- Select My Fire TV in the list.
- Open the about section.
- Scroll down and select Check any Updates.
If you see an update, click on Install System Updates. This starts the download process to install it on your Fire TV Stick.
After a while, your TV turns on, and you can check the updated version number by clicking on Settings – My Fire TV – About.
After an update, check the problem of losing internet connection by connecting your Fire TV to the internet with WiFi and check you are getting the proper signals to maintain your connection. (Learn How To Install Peloton App On Firestick)
Resetting Your Fire TV Stick
If you’ve tried all the options suggested but are still experiencing internet connection problems, you may need to use the most effective solution by wiping your device clean.
This technique cleans the device of all data and bugs and restores it.
To proceed with a factory reset on your system, it is essential to understand that doing so will delete all downloaded apps and saved system settings.
It is recommended that you back up any data and settings.
- On your Home Screen, select Settings.
- Select the My Fire TV menu option.
- In the menu, select Reset To Factory Defaults.
- A warning message pops up in a dialog box, so ignore it and press the Reset button.
You need to wait a few seconds after clicking the Reset button on your Fire TV Stick because doing so will erase all the data from the device’s memory and remove every downloaded app.
Your device may reboot or restart many times while it is reset, so keep calm and be patient.
Once it’s finished, it’s time to re-configure your Firestick and connect to a WiFi network. And since we performed a factory reset on your smartphone, it is the best of all proven methods when there is a losing internet connection problem.
Use Forget Network
Yet another practical solution to the Amazon Fire TV stick’s Internet connection issue. You can disconnect your Firestick from its current Wi-Fi network and re-connect it to your home network.
Follow these instructions to forget the network:
- Go to Settings and select Network.
- Select your Wi fi network, and the “Forget this network” option.
- Press the SELECT button to confirm.
- Once you see the notification for an existing Wi-fi network disconnection, select the network and re-enter your username and password.
Forgetting and reconnecting to a network can solve a connection problem.
Reboot Your Amazon Fire TV Stick
The Amazon Firestick’s network connection issue is resolved by performing a hard reboot.
- The power adapter must first be unplugged from the power source.
- The USB cable must now be removed from the Amazon Firestick dongle.
- You must also unplug the socket that the Firestick is connected to.
- Reconnect the connections to their original positions after about a minute, then switch on the power source.
IP Address Glitches and More
Check your internet connection
The network itself is one of the greatest places to start when an Amazon Fire Stick keeps losing internet connection.
Your Amazon Fire TV stick may occasionally experience intermittent Wi-Fi disconnections due to ISP connection problems.
Running the built-in troubleshooting functionality on your computer will allow you to determine whether your connection is functioning correctly.
The following solutions can be used if the network is functioning correctly. If not, you have two options: wait it out or use a different network connection. (Read Hulu Freezing On Firestick – What To Do)
Change Router’s WiFi band Setting
Switching to bandwidths larger than 2.4GHz will provide you the finest streaming experience if your router supports both 2.4GHz and 5GHz and help stop losing internet connection.
This is also beneficial if you have several devices connected to your network.
- The default gateway address of the router should be entered into a browser. The factory default settings are on the back of your router.
- The default login and password should be used.
- After logging in, select Network Settings.
- Choose a wireless network.
- Change from 802.11 b/g/n mixed to 802.11n in mode.
- Save your changes.
- Now that your Fire Stick is online, you can try streaming once more.
Change Amazon Fire Stick/router Location
The connectivity may be affected by the location of your Wi-Fi router and your Amazon Fire Stick.
The stick won’t get a steady signal if it’s buried within the back panel of the TV or if the signal is blocked in some other way.
It will also repeatedly disconnect from your Wi-Fi network if it is too far from the Wi-Fi router.
- As a result, check how both devices are configured and ensure they are positioned wisely. Place the stick somewhere open where it can receive a powerful signal.
- Connect the Firestick to the TV with an HDMI connection to leave it exposed.
- Make sure the router is situated close to the WiFi device, ideally with an obvious line of sight, to get the best signal reception and improve internet connectivity.
Change IP settings.
Specific connection problems may be resolved by changing the device’s IP address. By following the instructions listed below, you can reset the IP of the television.
- Using the remote, navigate to the television’s menu and choose a network.
- Using your remote, navigate to the network status from network.
- Wait until the three buttons at the bottom of the window appear, then select IP settings.
- Click the DNS setting option in the IP settings window, then click “Enter manually.”
- Enter the necessary IP address under the internet protocol settings, click “OK,” and then wait a moment or two while the connection to the internet is established.
- Check if the Firestick continues to experience internet connectivity issues.
Run A Speed Test
Internet connection issues with Firestick can result from sluggish internet speed. The internet connection speed is measured using the speed test so that the stream settings can be changed as needed afterward. To do a speed test, follow the instructions provided:
- Wait for at least two minutes after unplugging your wireless router.
- Then, wait for the router to turn on before inserting the plug into the socket.
- Launch your browser now and go to the Speed test website.